Returns & Exchanges
At Mattress Mattress, we are committed to your comfort and offer a 100-night sleep trial to ensure your new mattress is the perfect fit for your home. If you are not completely satisfied, our hassle-free return and exchange process is designed to help you find the restful sleep you deserve.
Initiate Your Request
Contact our customer support team via email or phone within your 100-night trial period to start the return or exchange process.
Verify Eligibility
Ensure the mattress is clean and undamaged; we require the use of a waterproof mattress protector during the trial to qualify for a return.
Schedule a Pickup
Once approved, we will coordinate a convenient time for our logistics partners to remove the mattress from your home at no additional cost.
Receive Your Refund
After the mattress is collected and inspected, we will process your full refund or apply credit toward your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing